Abstract
Implementation of the universal health care state program has significantly increased the financial availability of the
Georgian population on medical services, however this process caused some problems to medical service suppliers,
which was expressed in the misunderstanding generated by the settlement. Despite all of this, Georgian population still
does not have high quality medical services. Although some changes are made to new health care providers to improve
the quality of health care and facilitate access to it, but the changes do not include a number of important aspects of the
treatment process – improving the qualification of medical personnel, number optimization, patient safety, the necessity
and use of recommendations (guidelines) and disease management standards (protocols) of clinical practice. While some
of the guidelines are developed, it is not institutionalized. Thus, the subject of discussion is wither the high quality hospital services will be available. Competences such as: 1. Increase of clinical quality and at the same time gain confidence
in patients; 2. Assess the clinical efficiency; 3. Time management to improve efficiency and forecast; 4. Establishment
of evidence based medicine and etc. Play decisive role in development of the hospital. Implementation of all the above
mentioned activities will only be possible through the introduction of the quality management system.
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Copyright (c) 2017 Teona Gorgadze, Otar Vasadze